Resolved after 6 days 3 hours, on April 2, 2026.
We can confirm that payouts have now landed. We are currently monitoring the incident to ensure no further issues. We appreciate your patience.
Update timeline
- identified Apr 02, 2026, 08:41 AM UTC
We have identified an issue that may be causing delays in AVAX staking reward payouts to some of our customers. Staking, unstaking, and rewards accrual are unaffected. Our team is working to resolve the issue and restore normal reward payouts as soon as possible. Updates will be shared as more information becomes available.
- identified Apr 02, 2026, 01:41 PM UTC
Customers who have not yet received their AVAX payout should expect to see it reflected in their accounts on Tuesday, 7th April. We appreciate your patience.
- monitoring Apr 07, 2026, 08:29 AM UTC
We can confirm that payouts have now landed. We are currently monitoring the incident to ensure no further issues. We appreciate your patience.
- resolved Apr 08, 2026, 12:22 PM UTC
Following Monitoring, we can confirm the incident is resolved.
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