Resolved after 11 hours 18 minutes, on August 16, 2026.
The issue has been resolved, deposits are now available for customers. Thank you for your patience.
Update timeline
- identified Aug 16, 2026, 09:58 PM UTC
We have identified an issue that may cause customers to experience errors when attempting to initiate deposits. Unfortunately, this is due to an issue with our 3rd partner provider. We are working on fixing this as soon as possible. We appreciate your understanding in this matter.
- resolved Aug 17, 2026, 09:16 AM UTC
The issue has been resolved, deposits are now available for customers. Thank you for your patience.
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