Luno incident

Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Resolved after 3 days 15 hours, affecting Luno, on August 7, 2026.

identified Aug 07, 2026, 02:55 PM UTC

Please note that August 10th is a public holiday in South Africa, during which banks do not process any payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until August 11th. The delay only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual in accordance with our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934

Started
Aug 07, 2026, 02:55 PM UTC
Resolved
Aug 11, 2026, 06:31 AM UTC
Duration
3d 15h
Detected by Pingoru
Aug 07, 2026, 02:55 PM UTC

Affected components

Luno

Update timeline

  1. identified Aug 07, 2026, 02:55 PM UTC

    Please note that August 10th is a public holiday in South Africa, during which banks do not process any payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until August 11th. The delay only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual in accordance with our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934

  2. resolved Aug 11, 2026, 06:31 AM UTC

    This incident has been resolved.

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