Luno incident
Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa
Resolved after 3 days 15 hours, affecting Luno, on August 7, 2026.
Please note that August 10th is a public holiday in South Africa, during which banks do not process any payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until August 11th. The delay only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual in accordance with our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934
Affected components
Update timeline
- identified Aug 07, 2026, 02:55 PM UTC
Please note that August 10th is a public holiday in South Africa, during which banks do not process any payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until August 11th. The delay only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual in accordance with our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934
- resolved Aug 11, 2026, 06:31 AM UTC
This incident has been resolved.
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