Luno incident

Intermittent Issues with Toshi

Resolved after 1 day 23 hours, on June 17, 2026.

resolved Jun 19, 2026, 01:39 PM UTC

Toshi has returned to normal operation, and you should no longer encounter pop-up errors. We apologise for any inconvenience this may have caused and appreciate your patience.

Started
Jun 17, 2026, 01:47 PM UTC
Resolved
Jun 19, 2026, 01:39 PM UTC
Duration
1d 23h
Detected by Pingoru
Jun 17, 2026, 01:47 PM UTC

Update timeline

  1. identified Jun 17, 2026, 01:47 PM UTC

    Toshi is currently experiencing technical difficulties. If you encounter a pop-up error in the chat, please visit our Help Centre to contact support: https://guide.luno.com/hc/en Our team is actively working to resolve this issue, and we apologise for any inconvenience caused.

  2. resolved Jun 19, 2026, 01:39 PM UTC

    Toshi has returned to normal operation, and you should no longer encounter pop-up errors. We apologise for any inconvenience this may have caused and appreciate your patience.

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