Resolved after 4 days 1 hour, on June 15, 2026.
Update: We have implemented a fix for this issue and we are currently monitoring the results. Updates to follow
Update timeline
- investigating Jun 15, 2026, 07:15 AM UTC
We are investigating an issue that may cause some of our customers to receive an error when attempting to send cryptocurrency. Our team is currently investigating the cause of this issue as a priority. Updates to follow.
- identified Jun 15, 2026, 08:36 AM UTC
Update: We have identified an issue that may cause some of our customers to receive an error when attempting to send cryptocurrency. Customers who are experiencing this issue can use a workaround by using web browser instead of the app. Our team is working on this as a priority
- monitoring Jun 15, 2026, 10:58 AM UTC
Update: We have implemented a fix for this issue and we are currently monitoring the results. Updates to follow
- resolved Jun 19, 2026, 08:44 AM UTC
Following Monitoring, we can confirm the issue is resolved.
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