Resolved after 49 minutes, on May 30, 2026.
Update: We deployed a fix, we are no longer seeing errors with cryptocurrency sends. We appreciate your understanding in this matter.
Update timeline
- identified May 30, 2026, 11:41 AM UTC
We have identified an issue affecting our API websocket, which may affect customers. Customers who use the Luno API may experience intermittent connection timeouts. Our Team is working on this as a priority. Updates to follow
- identified May 30, 2026, 12:12 PM UTC
Update: Customers may experience intermittent errors when using Luno's API or attempting to send cryptocurrency. Our Team is working on this as a priority. Updates to follow
- monitoring May 30, 2026, 12:30 PM UTC
Update: We deployed a fix, we are no longer seeing errors with cryptocurrency sends. We appreciate your understanding in this matter.
- resolved May 30, 2026, 12:30 PM UTC
Update: This issue has been resolved
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