Resolved after 24 minutes, on May 18, 2026.
Update: We are no longer seeing any errors with regards to sends. Sends should be working as normal. We appreciate your patience and understanding in this matter.
Update timeline
- investigating May 18, 2026, 11:15 AM UTC
We are investigating an issue causing an issue when customers attempt to initiate cryptocurrency sends. Customers will get a message letting them know we could not complete the send. We are working on this as a priority. Updates to follow
- identified May 18, 2026, 11:23 AM UTC
We have identified the root cause of this issue. Our team is working to get the fix out ASAP. Customers will get a message letting them know we could not complete the send. Updates to follow
- resolved May 18, 2026, 11:40 AM UTC
Update: We are no longer seeing any errors with regards to sends. Sends should be working as normal. We appreciate your patience and understanding in this matter.
Your product runs on more than Luno
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services