Luno incident

Delayed Deposits In Nigeria

Resolved after 11 hours 6 minutes, on May 17, 2026.

identified May 17, 2026, 10:08 PM UTC

Customers in Nigeria are unable to initiate deposits. This is due to an issue caused by our third party. We are working to resolve the issue as a priority with our third party. Thank you for your patience and we apologise for the inconvenience caused.

Started
May 17, 2026, 10:08 PM UTC
Resolved
May 18, 2026, 09:15 AM UTC
Duration
11h 6m
Detected by Pingoru
May 17, 2026, 10:08 PM UTC

Update timeline

  1. identified May 17, 2026, 10:08 PM UTC

    Customers in Nigeria are unable to initiate deposits. This is due to an issue caused by our third party. We are working to resolve the issue as a priority with our third party. Thank you for your patience and we apologise for the inconvenience caused.

  2. resolved May 18, 2026, 09:15 AM UTC

    The issue has been resolved, thank you for your patience.

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