Resolved after 3 hours 31 minutes, on April 21, 2026.
Update: We are no longer seeing any delays with balance updates. Thank you for your patience and understanding.
Update timeline
- identified Apr 21, 2026, 10:27 AM UTC
Current Status: Customers executing a high frequency of orders may see a delay with balance updates in their account once their order is executed. We are working to resolve this as soon as possible. We appreciate your understanding in this matter. Updates to follow.
- monitoring Apr 21, 2026, 10:27 AM UTC
Update: We have implemented a fix, and we are monitoring the results. Updates to follow
- resolved Apr 21, 2026, 01:59 PM UTC
Update: We are no longer seeing any delays with balance updates. Thank you for your patience and understanding.
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