Resolved after 13 hours 47 minutes, on October 4, 2026.
We are no longer seeing deposits failing, and instant deposits are functioning as normal. We apologise for any inconvenience caused.
Update timeline
- identified Oct 04, 2026, 04:41 PM UTC
We have identified an issue affecting FPX deposit failures for customers in Malaysia. This is happening intermittently We are actively working with our third-party provider to resolve this issue. If your deposit fails, please try again shortly or use an alternative deposit method. We will provide an update as soon as we have more information.
- resolved Oct 05, 2026, 06:28 AM UTC
We are no longer seeing deposits failing, and instant deposits are functioning as normal. We apologise for any inconvenience caused.
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