Luno incident

Delayed ATOM Sends and Receives

Resolved after 19 hours 54 minutes, on September 22, 2026.

resolved Sep 23, 2026, 01:25 PM UTC

Issue has been resolved. ATOM Sends and Receives are now going through. Thank you for your patience.

Started
Sep 22, 2026, 05:30 PM UTC
Resolved
Sep 23, 2026, 01:25 PM UTC
Duration
19h 54m
Detected by Pingoru
Sep 22, 2026, 05:30 PM UTC

Update timeline

  1. identified Sep 22, 2026, 05:30 PM UTC

    We have identified an issue that is causing delays in our ATOM Sends and Receives. Some Customers will experience delays in Sending and Receiving ATOM due to a Network issue that we are experiencing. We are working to fix the issue as a priority. We apologise for the inconvenience.

  2. resolved Sep 23, 2026, 01:25 PM UTC

    Issue has been resolved. ATOM Sends and Receives are now going through. Thank you for your patience.

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