Luno incident

Exchange Balance update delays

Resolved after 1 hour 5 minutes, on September 11, 2026.

resolved Sep 11, 2026, 02:29 PM UTC

Update: We are no longer seeing delays in balance updates for customers who use the exchange. We appreciate your patience and understanding in this matter.

Started
Sep 11, 2026, 01:24 PM UTC
Resolved
Sep 11, 2026, 02:29 PM UTC
Duration
1h 5m
Detected by Pingoru
Sep 11, 2026, 01:24 PM UTC

Update timeline

  1. identified Sep 11, 2026, 01:24 PM UTC

    Customers using the exchange and executing trades may see delays with their balance updates, which may cause customers who perform high-volume trading to experience disruptions with their trading due to the delays to balance updates. Customers who use Instant Buy and Sell will not be affected. We are working on this as a priority.

  2. resolved Sep 11, 2026, 02:29 PM UTC

    Update: We are no longer seeing delays in balance updates for customers who use the exchange. We appreciate your patience and understanding in this matter.

Your product runs on more than Luno

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →