Resolved after 5 days 22 hours, on September 3, 2026.
All systems are back to normal, and the backlog has been cleared. Your funds should now be fully visible in your account. Thank you for your patience.
Update timeline
- identified Sep 03, 2026, 11:14 AM UTC
We've identified an issue causing delays with FPX deposits. Our team is aware and working on a fix. We'll post an update once this is resolved. We apologise for any inconvenience and appreciate your patience.
- monitoring Sep 03, 2026, 11:18 AM UTC
A fix has been implemented and the backlog has now cleared. Funds should be reflecting in accounts as expected. We're continuing to monitor the situation closely to ensure stability.
- resolved Sep 09, 2026, 09:44 AM UTC
All systems are back to normal, and the backlog has been cleared. Your funds should now be fully visible in your account. Thank you for your patience.
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