Lunar incident

Danish CPR Register temporarily closed for private businesses

Resolved after 2 hours 9 minutes, affecting 🇩🇰 Danish Sign up, on October 5, 2026.

resolved Oct 05, 2026, 10:22 AM UTC

The Danish CPR Register has now re-opened the connection and we are able to handle all effected processes as usual again. We apologise for any inconvenience this may have caused.

Started
Oct 05, 2026, 08:12 AM UTC
Resolved
Oct 05, 2026, 10:22 AM UTC
Duration
2h 9m
Detected by Pingoru
Oct 05, 2026, 08:12 AM UTC

Affected components

🇩🇰 Danish Sign up

Update timeline

  1. monitoring Oct 05, 2026, 08:12 AM UTC

    We are currently experiencing an issue with our connection to the Danish CPR register, as they've temporarily closed the connection for private businesses. As a result, we are currently unable to conduct new customer onboarding or core data updates. This is not caused by anything on our end. We are monitoring the situation closely and will provide updates once more information becomes available.

  2. monitoring Oct 05, 2026, 09:18 AM UTC

    The Danish CPR register has not yet provided a timeline for restoring access for private businesses. Based on further investigation, this is currently affecting new private customer onboarding, which is unavailable. Business customer onboarding continues with limited impact. Core data updates also remain affected. We are monitoring the situation closely and will provide further updates as soon as more information becomes available.

  3. resolved Oct 05, 2026, 10:22 AM UTC

    The Danish CPR Register has now re-opened the connection and we are able to handle all effected processes as usual again. We apologise for any inconvenience this may have caused.

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