Lob incident

Degraded service

Resolved after 12 hours 58 minutes, on November 18, 2025.

resolved Nov 19, 2025, 01:22 AM UTC

All endpoints are operating normally. Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.

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DigitalOcean Degraded Multiple Services Disruption

Started: Nov 18, 2025, 12:23 PM UTC
Resolved: Nov 19, 2025, 01:22 AM UTC
Duration: 12h 58m
Detected by Pingoru: Nov 18, 2025, 12:23 PM UTC

Update timeline

investigating Nov 18, 2025, 12:23 PM UTC

Lob is experiencing elevated API errors. Our engineering team is currently investigating.
monitoring Nov 18, 2025, 05:48 PM UTC

Earlier today, we experienced degraded service due to an outage at a major infrastructure provider that caused connectivity issues across our network. These issues have now been fully resolved, and all systems are operating normally. We are continuing to monitor performance closely, but no further impact is expected.
resolved Nov 19, 2025, 01:22 AM UTC

All endpoints are operating normally. Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.

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