Resolved after 3 hours 43 minutes, affecting Dashboard, on August 12, 2026.
We've resolved the issue that prevented ingestion of USPS tracking events. USPS has sent us a backfill file, and we are currently processing the skipped events. Customers should see all tracking events caught up by the end of business today.
Affected components
Update timeline
- identified Aug 12, 2026, 02:22 PM UTC
We are currently experiencing an issue affecting ingestion of USPS tracking events. All tracking events will be delayed until this issue is resolved and the backlog of data is processed. Our team is aware of the issue and actively implementing a fix.
- monitoring Aug 12, 2026, 03:29 PM UTC
We've resolved the issue that prevented ingestion of USPS tracking events. USPS has sent us a backfill file, and we are currently processing the skipped events. Customers should see all tracking events caught up by the end of business today.
- resolved Aug 12, 2026, 06:05 PM UTC
This incident has been resolved.
Your product runs on more than Lob
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services