LINK Mobility Outage History
LINK Mobility degraded · 1 active incident View live status →Pingoru has recorded 171 incidents for LINK Mobility: 171 in the last 12 months and 53 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 25 | 67 of 720 (9%) |
| May 2026 | 16 | 426 of 744 (57%) |
| June 2026 | 22 | 366 of 720 (51%) |
| July 2026 | 15 | 87 of 744 (12%) |
| August 2026 | 16 | 40 of 744 (5%) |
| September 2026 | 19 | 69 of 720 (10%) |
| October 2026 | 16 | 55 of 587 (9%) |
Incidents, newest first
Minor September 10, 2026 [Outremer Telecom] [Martinique, Guadeloupe and French Guiana ] Unscheduled disturbance 5h 23m Americas
Started Sep 10, 2026, 01:37 PM UTC· resolved Sep 10, 2026, 07:01 PM UTC
- investigating Sep 10, 2026, 01:37 PM UTC
Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Outremer Telecom in Martinique, Guadeloupe and French Guiana. Start Date & Time: 2026-09-10 15:33 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.
- monitoring Sep 10, 2026, 03:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 07:01 PM UTC
This incident has been resolved.
Notice September 9, 2026 [Germany][Vodafone] Unscheduled disturbance 17m
Started Sep 09, 2026, 02:00 PM UTC· resolved Sep 09, 2026, 02:17 PM UTC
- resolved Sep 09, 2026, 02:38 PM UTC
Dear Customer / Partner, Please be aware that there was a disturbance towards Vodafone Germany. Start Date & Time: 2026-09-09 16:11 CEST End Date & Time: 2026-09-09 16:17 CEST Affected service: SMS traffic Impact: Mobile Terminated Messages (MT), Mobile Originated Messages (MO), and Delivery Reports (DLR) were delayed or missing. Our engineers have investigated the incident and we are in contact with the operator. At the moment, the issue appears to be resolved and no further problems with traffic are observed. We apologize for the inconvenience caused. If you have any questions or concerns, please feel free to contact our local support team.
Minor September 8, 2026 [France][Legos]Unscheduled disturbance 4h 3m France
Started Sep 08, 2026, 04:08 PM UTC· resolved Sep 08, 2026, 08:11 PM UTC
- investigating Sep 08, 2026, 04:08 PM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards the France Legos operator. Start Date & Time: 8 Sep 2026, 17:30 CEST Affected Service: SMS Delivery Issue: SMS delivery is currently degraded towards the France Legos operator. LINK is in contact with the operator and the issue has been escalated for investigation. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Sep 08, 2026, 04:57 PM UTC
Dear Customer / Partner, The impact is no longer present, Legos in France traffic will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Sep 08, 2026, 08:11 PM UTC
This incident has been resolved.
Critical September 7, 2026 [2026-09-07][InTouch] Address Lookup Functionality - Unscheduled Disturbance 2h 40m Link InTouch Lookup API
Started Sep 07, 2026, 06:34 AM UTC· resolved Sep 07, 2026, 09:14 AM UTC
- investigating Sep 07, 2026, 06:34 AM UTC
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance affecting the Address Lookup functionality on the InTouch platform. Affected service: - InTouch Lookup API Impact: The Address Lookup functionality is currently unavailable. As a result, requests to the InTouch Lookup API may fail and customers may be unable to perform address lookups. We apologize for any inconvenience caused and will provide further updates once more information is available.
- monitoring Sep 07, 2026, 06:55 AM UTC
Dear Customer / Partner, The impact is no longer present. The Lookup API on the InTouch platform will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Sep 07, 2026, 09:14 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Notice September 7, 2026 [SMSAPI PL] Nieplanowana przerwa w działaniu usług. 11m
Started Sep 07, 2026, 01:24 AM UTC· resolved Sep 07, 2026, 01:35 AM UTC
- resolved Sep 07, 2026, 06:45 AM UTC
Szanowny Kliencie, Informujemy, że w dniu 07 września 2026 r. w godzinach 03:24–03:35 CEST wystąpiła tymczasowa przerwa w działaniu usług na platformie SMSAPI. Usługi objęte problemem: ssl.smsapi.pl, ssl.smsapi.com, api.smsapi.pl, api.smsapi.com. W tym czasie niektórzy klienci mogli doświadczać problemów z połączeniem lub timeoutów podczas korzystania z usług. Problem został już rozwiązany, a wszystkie usługi działają obecnie prawidłowo. Serdecznie przepraszamy za wszelkie niedogodności, jakie mogły zostać spowodowane. W przypadku pytań lub potrzeby uzyskania dodatkowej pomocy prosimy o kontakt z lokalnym zespołem wsparcia.
Major September 3, 2026 [Xenioo][LMLC Whatsapp] Unscheduled disturbance 4h 10m Whatsapp, Xenioo
Started Sep 03, 2026, 09:14 AM UTC· resolved Sep 03, 2026, 01:24 PM UTC
- identified Sep 03, 2026, 09:14 AM UTC
Dear Customer / Partner, Please be informed that we are currently experiencing an incident affecting the Xenioo and LMCL WhatsApp platforms. Start time: 2026-09-03 10:10 CEST Affected services: Xenioo Platform (Bots and MO messages) LMCL WhatsApp (MO messages) Impact: Customers may experience unavailability of Xenioo automated bots and delays or missing MO WhatsApp messages. Performance of the Xenioo Platform User Interface may also be degraded. Our technical teams are actively investigating the issue and working to restore normal service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience.
- monitoring Sep 03, 2026, 11:19 AM UTC
Dear Customer / Partner, The impact is no longer present; the services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Sep 03, 2026, 01:24 PM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays or service disruptions, do not hesitate to contact your local support. Thank you for your patience and understanding.
Major September 1, 2026 [MyLink 2.0] Unscheduled disturbance 3h 10m EMAIL service, Email REST API, Email SMTP
Started Sep 01, 2026, 09:26 PM UTC· resolved Sep 02, 2026, 12:37 AM UTC
- investigating Sep 01, 2026, 09:26 PM UTC
Dear valued Customer/ Partner We would like to inform you that we’re currently experiencing an issue affecting Delivery Reports for e-mail traffic on MarketingPlatform and MyLink 2.0. Affected Services: REST/SMTP e-mail service. Impact: Delivery Reports for e-mail traffic may be delayed and/or missing. We are actively investigating the issue and working to resolve it as soon as possible. We will keep you updated with further information. We apologize for any inconvenience this may cause and appreciate your patience.
- investigating Sep 01, 2026, 09:38 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 01, 2026, 10:32 PM UTC
Dear Customer / Partner, The impact is no longer present; the services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Sep 02, 2026, 12:37 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays, do not hesitate to contact your local support. Thank you for your patience and understanding.
Minor August 25, 2026 [Germany][1&1] Unscheduled disturbance 3h 34m Germany
Started Aug 25, 2026, 07:45 PM UTC· resolved Aug 25, 2026, 11:20 PM UTC
- investigating Aug 25, 2026, 07:45 PM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards 1&1 in Germany. Start Date & Time: 2026-08-25 20:52 CEST Affected service: Delivery Reports, Mobile Terminated Messages (MT) Issue: Mobile Terminated (MT) messages may experience delivery delays or failures, and delivery reports may be delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Aug 25, 2026, 09:10 PM UTC
Dear Customer / Partner, The impact is no longer present, 1&1 in Germany will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Aug 25, 2026, 11:20 PM UTC
Dear Customer / Partner, For your information, the disturbance towards 1&1 in Germany has been resolved. Start Date & Time: 2026-08-25 20:52 CEST End Date & Time: 2026-08-25 22:45 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Notice August 25, 2026 [WEBSMS] Renewal of SSL Certificates 1h
Started Aug 25, 2026, 08:00 AM UTC· resolved Aug 25, 2026, 09:00 AM UTC
- resolved Aug 26, 2026, 07:55 AM UTC
Dear Customer / Partner, We would like to inform you that on 25 August 2026, between 10:00 and 11:00 CEST, certificate renewal took place on the Websms platform. Affected Services: api.websms.com, ftp.websms.com mail.websms.coms mpp.websms.com app.websms.com forms.websms.com Customer Impact: The certificate renewal may have caused connection resets for customers when the new certificate was applied. We apologize for any inconvenience that may have occurred during the maintenance activities. If you have any questions, please do not hesitate to contact your local Support team.
Notice August 25, 2026 [2026-08-25][CGI] Intermittent Service Disruption 55m
Started Aug 25, 2026, 07:00 AM UTC· resolved Aug 25, 2026, 07:55 AM UTC
- resolved Aug 25, 2026, 09:19 AM UTC
Dear Customer/Partner, We would like to provide a final update regarding the service disruption that affected the CGI platform. Affected service: - c-eu.linkmobility.io Impact: Between 09:00 CEST and 09:55 CEST, customers may have experienced delays in message processing, including MT messages, MO messages, and delivery reports (DLRs). The overall impact was limited. The majority of traffic was processed successfully throughout the incident window, while a small portion of transactions experienced delayed processing due to brief and sporadic service interruptions. Messages affected during this period were processed once service stability was restored. Our teams investigated the issue, implemented mitigation measures, and successfully restored full platform stability. The service is now operating normally, and enhanced monitoring has confirmed stable platform performance following the recovery. We apologize for any inconvenience caused and appreciate your patience and understanding.
Notice August 25, 2026 [LMCL WhatsApp] Unscheduled Disturbance 55m
Started Aug 25, 2026, 07:00 AM UTC· resolved Aug 25, 2026, 07:55 AM UTC
- resolved Aug 25, 2026, 09:40 AM UTC
Dear Customer/Partner, We would like to provide a final update regarding the service disruption that affected the LMCL WhatsApp platform. Affected service: - c-eu.linkmobility.io Impact: Between 09:00 CEST and 09:55 CEST, customers may have experienced delays in message processing, including MT messages, MO messages, and delivery reports (DLRs). The overall impact was limited. The majority of traffic was processed successfully throughout the incident window, while a small portion of transactions experienced delayed processing due to brief and sporadic service interruptions. Messages affected during this period were processed once service stability was restored. Our teams investigated the issue, implemented mitigation measures, and successfully restored full platform stability. The service is now operating normally, and enhanced monitoring has confirmed stable platform performance following the recovery. We apologize for any inconvenience caused and appreciate your patience and understanding.
Notice August 25, 2026 [WebSMS][MyLink Engage] Unscheduled Disturbance 55m
Started Aug 25, 2026, 07:00 AM UTC· resolved Aug 25, 2026, 07:55 AM UTC
- resolved Aug 25, 2026, 10:14 AM UTC
Dear Customer/Partner, We would like to provide a final update regarding the service disruption that affected the WebSMS and MyLink Engage platforms. Affected services: - Mobile Terminated (MT), Mobile Originated (MO) messages and Delivery Reports (DLRs) Impact: Between 09:00 CEST and 09:55 CEST, customers may have experienced delays in message processing, including MT messages, MO messages, and delivery reports (DLRs). The overall impact was limited. The majority of traffic was processed successfully throughout the incident window, while a small portion of transactions experienced delayed processing due to brief and sporadic service interruptions. Messages affected during this period were processed once service stability was restored. Our teams investigated the issue, implemented mitigation measures, and successfully restored full platform stability. The service is now operating normally, and enhanced monitoring has confirmed stable platform performance following the recovery. We apologize for any inconvenience caused and appreciate your patience and understanding.
Minor August 22, 2026 [Bulgaria][Vivacom] Unscheduled disturbance 5h 48m Bulgaria
Started Aug 22, 2026, 03:50 PM UTC· resolved Aug 22, 2026, 09:38 PM UTC
- investigating Aug 22, 2026, 03:50 PM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards Vivacom in Bulgaria. Start Date & Time: 2026-08-22 16:15 CEST Affected service: SMS Traffic Issue: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
- identified Aug 22, 2026, 06:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 22, 2026, 07:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2026, 09:38 PM UTC
Dear Customer / Partner, For your information, the disturbance towards Vivacom in Bulgaria has been resolved. Start Date & Time: 2026-08-22 16:15 CEST End Date & Time: 2026-08-22 21:30 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Minor August 19, 2026 [Telekom Germany] Unscheduled Disturbance 3h 2m Germany
Started Aug 19, 2026, 07:41 PM UTC· resolved Aug 19, 2026, 10:44 PM UTC
- investigating Aug 19, 2026, 07:41 PM UTC
Dear Customer / Partner, Please be aware that we are currently experiencing a disturbance towards Telekom Germany. Start Date & Time: 2026-08-19 21:05 CEST Affected service: SMS Traffic Issue: SMS Messages sent towards operator may be delayed or undelivered. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Aug 19, 2026, 08:09 PM UTC
Dear Customer / Partner, The impact is no longer present, Telekom traffic will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Aug 19, 2026, 10:44 PM UTC
Dear Customer / Partner, For your information, the disturbance towards Telekom in Germany has been resolved. Start Date & Time: 2026-08-19 21:05 CEST End Date & Time: 2026-08-19 22:10 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Minor August 19, 2026 [Belgium] Unscheduled disturbance 4h 32m Belgium
Started Aug 19, 2026, 06:45 AM UTC· resolved Aug 19, 2026, 11:17 AM UTC
- investigating Aug 19, 2026, 06:45 AM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance in Belgium. Start Date & Time: 2026-08-19 08:00 CEST Affected service: Delivery Reports Issue: Delivery reports are delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Aug 19, 2026, 08:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2026, 11:17 AM UTC
This incident has been resolved.
Minor August 14, 2026 [Sweden][Telia] Unscheduled disturbance 3h 46m Sweden
Started Aug 14, 2026, 08:11 AM UTC· resolved Aug 14, 2026, 11:57 AM UTC
- investigating Aug 14, 2026, 08:11 AM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards Telia in Sweden. Start Date & Time: 2026-08-14 09:44 CEST Affected Services: Delivery Reports (DLRs) Impact: Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.
- investigating Aug 14, 2026, 08:21 AM UTC
Dear Customer / Partner, Please be aware that the ongoing disturbance towards Telia in Sweden also affects Mobile Terminated (MT) messages. Start Date & Time: 2026-08-14 09:44 CEST Affected Services: Mobile Terminated (MT) Messages, Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages and Delivery Reports (DLRs) may be delayed or missing. Our engineers are actively investigating the issue and remain in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.
- monitoring Aug 14, 2026, 09:22 AM UTC
Dear Customer / Partner, The impact is no longer present, Telia in Sweden will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Aug 14, 2026, 11:57 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Critical August 13, 2026 [Link Mobility France] Unscheduled Disturbance 4h 2m SMS Platform, MYLINKFR
Started Aug 13, 2026, 08:39 AM UTC· resolved Aug 13, 2026, 12:42 PM UTC
- investigating Aug 13, 2026, 08:39 AM UTC
Dear customer / partner, We are currently experiencing a service incident affecting part of the services provided by Link France. Our team is investigating the issue and working to restore normal operation. Start Date & Time: 2026-08-13 10:13 CEST Affected services: Core, myLinkFR, Spot-Hit, Netmessage, Professional Services and OC Studio Impact: Customers may experience access issues, delays and/or failures when using the affected services. In particular, customers using OC Studio may experience delays and/or failures when sending SMS traffic through the Core platform. Current status: We are currently switching to our failover connection to mitigate the customer impact. The underlying issue is related to our ISP. Our team continues to monitor the situation and investigate the root cause. We will provide further updates as soon as new information becomes available. We apologize for any inconvenience this may have caused.
- monitoring Aug 13, 2026, 09:32 AM UTC
Dear Customer / Partner, The impact is no longer present. Link Mobility France will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Aug 13, 2026, 12:42 PM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Notice August 13, 2026 [France] Unscheduled Disturbance 32m
Started Aug 13, 2026, 08:13 AM UTC· resolved Aug 13, 2026, 08:45 AM UTC
- resolved Aug 13, 2026, 09:07 AM UTC
Dear Customer / Partner, Please be informed that we experienced a service disturbance in France. Start Date & Time: 2026-08-13 10:13 CEST End Date & Time: 2026-08-13 10:45 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may have been delayed or missed Mobile Originated (MO) messages may have been delayed or missed Delivery Reports (DLRs) may have been delayed or missed The service has been restored and is operating normally. We apologize for any inconvenience this may have caused.
Major August 11, 2026 [Link Mobility Francel] Unscheduled Disturbance 4h 4m SMS Platform, MYLINKFR
Started Aug 11, 2026, 01:06 PM UTC· resolved Aug 11, 2026, 05:10 PM UTC
- investigating Aug 11, 2026, 01:06 PM UTC
Dear customer / partner, We are currently experiencing a service incident affecting part of the services provided by Link France. Our team is investigating the issue and working to restore normal operation. Start Date & Time: 2026-08-11 14:40 CEST Affected services: Core, myLinkFR, Spot-Hit, Netmessage, Professional Services and OC Studio Impact: Customers may experience access issues, delays and/or failures when using the affected services. In particular, customers using OC Studio may experience delays and/or failures when sending SMS traffic through the Core platform. We are currently investigating the root cause and will provide further updates as soon as new information becomes available. We apologize for any inconvenience this may cause. Link Mobility
- investigating Aug 11, 2026, 01:43 PM UTC
Dear Customer / Partner, Please be informed that we have received further information regarding the ongoing incident affecting part of the services provided by Link France. Further investigation has confirmed that SMS traffic is currently unavailable across all Link France front-ends, regardless of the interface being used. RCS and other communication channels remain operational. Our teams are actively investigating the root cause and working to restore SMS services as soon as possible. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience this may cause.
- identified Aug 11, 2026, 02:40 PM UTC
Dear Customer / Partner, Please be informed that the underlying issue has been identified as being related to ISP connectivity affecting the Link France infrastructure. Impact: SMS traffic is currently significantly impacted across Link France front-ends. Customers may experience SMS sending failures, timeouts and/or delays. While some SMS traffic may still be processed successfully, the majority of traffic is currently affected. RCS and other communication channels remain operational. Our teams are actively working with the ISP to investigate and resolve the issue. In parallel, we are working on a workaround using the backup connectivity provider in order to restore normal service as soon as possible. The incident is still ongoing. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience this may cause. Best regards, Link Mobility Support Team
- monitoring Aug 11, 2026, 03:07 PM UTC
Dear Customer / Partner, We would like to inform you that the affected services have been restored and are currently operating normally. Start Date & Time: 2026-08-11 14:34 CEST Service Restored: 2026-08-11 16:34 CEST Link Mobility France services will remain under close observation while we await final confirmation from the ISP regarding the resolution of the underlying issue. We will send an additional update once the situation has been fully confirmed or sooner if new information becomes available. Thank you for your patience and understanding.
- resolved Aug 11, 2026, 05:10 PM UTC
Dear Customer / Partner, We would like to inform you that the incident has been fully resolved. According to the final confirmation from our ISP provider, all affected services have been fully restored and the underlying issue has been successfully addressed. We apologize for any inconvenience caused and thank you for your patience and understanding during the incident. Best regards, Link Mobility Support Team
Minor August 11, 2026 [ViaNett] Unscheduled disturbance 3h 3m ViaNett
Started Aug 11, 2026, 05:44 AM UTC· resolved Aug 11, 2026, 08:47 AM UTC
- investigating Aug 11, 2026, 05:44 AM UTC
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance affecting the ViaNett platform. Impact: Currently, there is no access to vianett.com and its related services. Our technical teams are actively working to investigate and resolve the issue. We will provide updates as soon as new information becomes available or once service is fully restored. We apologize for the inconvenience caused.
- monitoring Aug 11, 2026, 06:30 AM UTC
Dear Customer / Partner, The impact is no longer present; the services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Aug 11, 2026, 08:47 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Minor August 6, 2026 [Spain] Unscheduled disturbance 2h 26m Spain
Started Aug 06, 2026, 10:08 AM UTC· resolved Aug 06, 2026, 12:35 PM UTC
- investigating Aug 06, 2026, 10:08 AM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance in Spain. Start Date & Time: 2026-08-06 11:15 CEST. Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.
- monitoring Aug 06, 2026, 10:29 AM UTC
Dear Customer / Partner, The impact is no longer present, the traffic towards Spain will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Aug 06, 2026, 12:35 PM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Minor August 5, 2026 [MyLINK 2.0] Unscheduled Disturbance 39m Message Logs
Started Aug 05, 2026, 10:03 AM UTC· resolved Aug 05, 2026, 10:42 AM UTC
- investigating Aug 05, 2026, 10:03 AM UTC
Dear valued Customer/ Partner We would like to inform you that we’re currently experiencing an issue in the Message Logs section of the MyLINK 2.0 portal. Reports generated from the Message Logs are not being delivered by email. Please note that Mobile Originated, Mobile Terminated messages, and Delivery Reports are processed without any interruptions. We are actively investigating the issue and working to resolve it as soon as possible. We will keep you updated with further information. We apologize for any inconvenience this may cause and appreciate your patience.
- resolved Aug 05, 2026, 10:42 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further problems do not hesitate to contact your local support. Thank you for your patience and understanding.
Minor July 29, 2026 [RE][Orange] Unscheduled disturbance 4h 54m Reunion
Started Jul 29, 2026, 08:02 PM UTC· resolved Jul 30, 2026, 12:57 AM UTC
- investigating Jul 29, 2026, 08:02 PM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards Orange in Reunion. Start Date & Time: 2026-07-29 20:40 CEST Affected service: SMS traffic, Delivery Reports Issue: Mobile Terminated (MT) messages, Mobile Originated (MO) messages and Delivery Reports (DLR) may be delayed or missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Jul 29, 2026, 09:46 PM UTC
Dear Customer / Partner, The impact is no longer present, Orange Reunion will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Jul 30, 2026, 12:57 AM UTC
Dear Customer / Partner, For your information, the disturbance towards Orange in Reunion has been resolved. Start Date & Time: 2026-07-29 20:40 CEST End Date & Time: 2026-07-29 23:45 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Minor July 29, 2026 [Italy][Fastweb] Unscheduled disturbance 3h 35m Italy
Started Jul 29, 2026, 01:43 PM UTC· resolved Jul 29, 2026, 05:18 PM UTC
- investigating Jul 29, 2026, 01:43 PM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards Fastweb in Italy. Start Date & Time: 2026-07-29 15:37 CEST Affected service: SMS traffic, Delivery Reports Issue: Mobile Terminated (MT) messages, Mobile Originated (MO) messages and Delivery Reports (DLR) may be delayed or missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Jul 29, 2026, 03:16 PM UTC
Dear Customer / Partner, The impact is no longer present, Fastweb in Italy will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Jul 29, 2026, 05:18 PM UTC
Dear Customer / Partner, For your information, the disturbance towards Fastweb in Italy has been resolved. Start Date & Time: 2026-07-29 15:37 CEST End Date & Time: 2026-07-29 16:15 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Notice July 22, 2026 [Spain][Orange] Unscheduled disturbance –
Started Jul 22, 2026, 05:00 AM UTC· resolved Jul 22, 2026, 05:00 AM UTC
- resolved Jul 22, 2026, 08:42 AM UTC
Dear Customer / Partner, Please be aware that there was a disturbance towards Orange in Spain. Start Date & Time: 2026-07-22 07:05 CEST End Date & Time: 2026-07-22 09:00 CEST Affected service: SMS Traffic Issue: Customers may experience issues with Mobile Terminated (MT) message delivery and delayed or missing Delivery Reports. Our engineers have investigated the incident and we are in contact with the operator. At the moment, the issue is resolved and no further problems with traffic are observed. We apologize for the inconvenience caused. If you have any questions or concerns, please feel free to contact your local support team.