[Sweden][Telia] Unscheduled disturbance

Update timeline

1. investigating Aug 14, 2026, 08:11 AM UTC

   Dear Customer / Partner, Please be aware that there is currently a disturbance towards Telia in Sweden. Start Date & Time: 2026-08-14 09:44 CEST Affected Services: Delivery Reports (DLRs) Impact: Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

2. investigating Aug 14, 2026, 08:21 AM UTC

   Dear Customer / Partner, Please be aware that the ongoing disturbance towards Telia in Sweden also affects Mobile Terminated (MT) messages. Start Date & Time: 2026-08-14 09:44 CEST Affected Services: Mobile Terminated (MT) Messages, Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages and Delivery Reports (DLRs) may be delayed or missing. Our engineers are actively investigating the issue and remain in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

3. monitoring Aug 14, 2026, 09:22 AM UTC

   Dear Customer / Partner, The impact is no longer present, Telia in Sweden will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

4. resolved Aug 14, 2026, 11:57 AM UTC

   Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.