LINK Mobility incident
[France][Free Mobile] Unscheduled disturbance
LINK Mobility experienced a minor incident on October 20, 2026 affecting France, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 02:54 PM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance affecting Free Mobile in France. Start Date & Time: 2026-10-20 15:00 CEST Affected service: SMS Traffic Issue: Delayed/missing MT/MO/DLRs Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Oct 20, 2026, 04:54 PM UTC
Dear Customer / Partner, The impact is no longer present, Free Mobile in France will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Oct 20, 2026, 07:15 PM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.