LINK Mobility incident
[Italy][TIM Sparkle] Unscheduled disturbance
LINK Mobility experienced a minor incident on October 19, 2026 affecting Italy, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2026, 04:20 PM UTC
Dear Customer / Partner, Please be aware that there is a disturbance towards TIM Sparkle in Italy. Start Date & Time: 2026-10-19 17:30 CEST Affected service: SMS traffic Impact: Mobile Originated (MO) messages sent from Italian handsets to TIM long numbers may be delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Oct 19, 2026, 06:30 PM UTC
Dear Customer / Partner, The impact is no longer present, TIM Sparkle connections will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Oct 19, 2026, 08:32 PM UTC
Dear Customer / Partner, For your information, the disturbance towards TIM Sparkle in Italy has been resolved. Start Date & Time: Start Date & Time: 2026-10-19 17:30 CEST End Date & Time: Start Date & Time: 2026-10-19 20:30 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.