LINK Mobility Outage History

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Tele2 in Sweden. Start Date & Time: 2026-10-07 11:15 CEST Affected service: SMS Issue: Mobile Terminated messages and Delivery reports may be delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be informed that we are currently experiencing a service disruption affecting traffic to Orange in Belgium. Start Date & Time: 2026-10-07 06:43 CEST Affected Services: Delivery Reports (DLRs), SMS traffic Issue: Some messages and delivery reports may be delayed or missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards TIM in Italy. Start Date & Time: 2026-10-02 21:50 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, Please be informed that we are currently experiencing a service disruption affecting traffic in Belgium. Start Date & Time: 2026-10-02 10:20 CEST Affected Services: Delivery Reports (DLRs) Issue: Some delivery reports may be delayed or missing Please note that Mobile Terminated and Mobile Originated traffic is unaffected. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards DigiMobil in Spain. Start Date & Time: 2026-10-01 09:57 CEST Affected service: SMS Traffic Issue: Mobile Terminated messages and Delivery Reports may be delayed or missing LINK remains in contact with the operator and is monitoring the situation closely. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, Please be aware that there is currently a disturbance affecting Syma Mobile in France. Start Date & Time: 2026-09-30 07:40 CEST Affected service: SMS Traffic Issue: Delayed/missing MT/MO/DLRs Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, We would like to inform you of an unscheduled system disturbance currently affecting our services. Impact: Some customers may experience intermittent issues with the delivery of Mobile Terminated (MT) and Mobile Originated (MO) messages, as well as Delivery Reports. Additionally, there may be temporary difficulties when connecting to the C-EU endpoint. We are actively working to resolve this matter and will provide further updates as soon as new information becomes available. To minimize potential impact, customers may temporarily route their traffic through the following alternative endpoints: n-eu.linkmobility.io s-eu.linkmobility.io wsx.sp247.net We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation during this time.

Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Proximus in Belgium. Start Date & Time: 2026-09-28 00:00 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, Please be aware that there is currently a disturbance affecting SMS traffic towards Spusu (Mass Response) in Austria. Start Date & Time: 2026-09-23 12:55 CEST Affected service: SMS Issue: Mobile Terminated and Mobile Originated messages, as well as Delivery Reports, may be delayed or missing. LINK is in contact with the operator and is investigating the issue. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Telenor in Denmark. Start Date & Time: 2026-09-22 16:27 CEST Affected service: Delivery Reports Issue: Some delivery reports may be delayed or missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance affecting traffic to Romania. Start Date & Time: 2026-09-15 17:45 CEST Affected service: SMS Traffic Issue: Delayed MTs / Delayed MOs / Missing delivery receipts / Late delivery receipts LINK is investigating the issue with the relevant operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance affecting traffic to Romania. Start Date & Time: 2026-09-15 17:45 CEST Affected service: SMS Traffic Issue: Missing delivery receipts / Late delivery receipts LINK is investigating the issue with the relevant operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer/Partner Please be aware that there is currently a disturbance towards Telia in Sweden. Start Date & Time: 2026-09-11 19:40 CEST Affected service: Premium SMS to Telia Issue: Telia is experiencing issues with processing charges for Premium SMS, resulting in an inability to deliver charged messages. This issue does not affect Mobile Terminated/Mobile Originated Telenor traffic. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Sir or Madam, We would like to inform you that there is currently an issue affecting traffic to Austria. Affected systems: -SMS MT -SMS MO -DLRs Impact: SMS traffic to Austria may currently be delayed or missing. Our technical team is working on a resolution. We will provide an update as soon as more information becomes available. Thank you for your understanding!

Dear Sir or Madam, We would like to inform you that WebSMS services are currently unavailable due to a database issue. Affected systems: -api.websms.com -ftp.websms.com -mail.websms.com -smpp.websms.com -app.websms.com -forms.websms.com -SMS MO -SMS MT -DLR -SMS2Voice Impact: WebSMS services are currently unavailable. Our technical team is working on a resolution. We will provide an update as soon as more information becomes available. Thank you for your understanding!

Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Outremer Telecom in Martinique, Guadeloupe and French Guiana. Start Date & Time: 2026-09-10 15:33 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards the France Legos operator. Start Date & Time: 8 Sep 2026, 17:30 CEST Affected Service: SMS Delivery Issue: SMS delivery is currently degraded towards the France Legos operator. LINK is in contact with the operator and the issue has been escalated for investigation. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance affecting the Address Lookup functionality on the InTouch platform. Affected service: - InTouch Lookup API Impact: The Address Lookup functionality is currently unavailable. As a result, requests to the InTouch Lookup API may fail and customers may be unable to perform address lookups. We apologize for any inconvenience caused and will provide further updates once more information is available.

Dear valued Customer/ Partner We would like to inform you that we’re currently experiencing an issue affecting Delivery Reports for e-mail traffic on MarketingPlatform and MyLink 2.0. Affected Services: REST/SMTP e-mail service. Impact: Delivery Reports for e-mail traffic may be delayed and/or missing. We are actively investigating the issue and working to resolve it as soon as possible. We will keep you updated with further information. We apologize for any inconvenience this may cause and appreciate your patience.

We are continuing to investigate this issue.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards 1&1 in Germany. Start Date & Time: 2026-08-25 20:52 CEST Affected service: Delivery Reports, Mobile Terminated Messages (MT) Issue: Mobile Terminated (MT) messages may experience delivery delays or failures, and delivery reports may be delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.