LINK Mobility incident

[Italy][Fastweb] Unscheduled disturbance

Resolved after 3 hours 35 minutes, affecting Italy, on July 29, 2026.

resolved Jul 29, 2026, 05:18 PM UTC

Dear Customer / Partner, For your information, the disturbance towards Fastweb in Italy has been resolved. Start Date & Time: 2026-07-29 15:37 CEST End Date & Time: 2026-07-29 16:15 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

Started
Jul 29, 2026, 01:43 PM UTC
Resolved
Jul 29, 2026, 05:18 PM UTC
Duration
3h 35m
Detected by Pingoru
Jul 29, 2026, 01:43 PM UTC

Affected components

Italy

Update timeline

  1. investigating Jul 29, 2026, 01:43 PM UTC

    Dear Customer / Partner, Please be aware that there is currently a disturbance towards Fastweb in Italy. Start Date & Time: 2026-07-29 15:37 CEST Affected service: SMS traffic, Delivery Reports Issue: Mobile Terminated (MT) messages, Mobile Originated (MO) messages and Delivery Reports (DLR) may be delayed or missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

  2. monitoring Jul 29, 2026, 03:16 PM UTC

    Dear Customer / Partner, The impact is no longer present, Fastweb in Italy will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

  3. resolved Jul 29, 2026, 05:18 PM UTC

    Dear Customer / Partner, For your information, the disturbance towards Fastweb in Italy has been resolved. Start Date & Time: 2026-07-29 15:37 CEST End Date & Time: 2026-07-29 16:15 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

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