Krystal incident

Intermittent Codebase access issues

Resolved after 1 hour 48 minutes, affecting Codebase, on August 28, 2026.

resolved Aug 28, 2026, 02:45 PM UTC

No further issues have been reported and we're happy that this is now fully resolved.

Started
Aug 28, 2026, 12:57 PM UTC
Resolved
Aug 28, 2026, 02:45 PM UTC
Duration
1h 48m
Detected by Pingoru
Aug 28, 2026, 12:57 PM UTC

Affected components

Codebase

Update timeline

  1. monitoring Aug 28, 2026, 12:57 PM UTC

    We're aware of an situation that may be affecting some customers access their Codebase account domain due to a DNS issue. Whilst the issue has already been located and resolved, if anyone does experience issues over the coming hours, they can reset their DNS cache.

  2. resolved Aug 28, 2026, 02:45 PM UTC

    No further issues have been reported and we're happy that this is now fully resolved.

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