Krystal incident

Ongoing issues on P113-LON

Resolved after 2 hours 9 minutes, affecting Business Hosting, on October 9, 2026.

monitoring Oct 09, 2026, 06:28 PM UTC

We have detected a large number of connections to the server which was choking the network causing the intermittent issues. These are currently being mitigated and the server now seems stable. We apologise for any issues caused by this. We believe this should be resolved and will keep the mitigations in place while we continue to monitor.

Started
Oct 09, 2026, 05:13 PM UTC
Resolved
Oct 09, 2026, 07:23 PM UTC
Duration
2h 9m
Detected by Pingoru
Oct 09, 2026, 05:13 PM UTC

Affected components

Business Hosting

Update timeline

  1. investigating Oct 09, 2026, 05:13 PM UTC

    We are aware of the issues on p113 which have been intermittently failing health checks. We are currently investigating the problems as a matter of priority.

  2. identified Oct 09, 2026, 06:14 PM UTC

    We have identified the issue and are actively resolving it.

  3. monitoring Oct 09, 2026, 06:28 PM UTC

    We have detected a large number of connections to the server which was choking the network causing the intermittent issues. These are currently being mitigated and the server now seems stable. We apologise for any issues caused by this. We believe this should be resolved and will keep the mitigations in place while we continue to monitor.

  4. resolved Oct 09, 2026, 07:23 PM UTC

    The problem has now been resolved.

Your product runs on more than Krystal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →