Krystal incident

cPanel Licensing Issue

Resolved after 1 day 16 hours, affecting Shared Hosting and Business Hosting and 1 more, on July 8, 2026.

monitoring Jul 08, 2026, 10:47 PM UTC

The issue with cPanel's licensing service is now resolved. You should now be able to log in to WHM and cPanel and any mail issues should also be resolved.

Started
Jul 08, 2026, 10:17 PM UTC
Resolved
Jul 10, 2026, 02:59 PM UTC
Duration
1d 16h
Detected by Pingoru
Jul 08, 2026, 10:17 PM UTC

Affected components

Shared HostingBusiness HostingReseller Hosting

Update timeline

  1. investigating Jul 08, 2026, 10:17 PM UTC

    We are aware of an issue with cPanel's licensing service that is currently affecting multiple servers. We are awaiting an update from cPanel and hope they will have it resolved shortly. This will not affect websites loading but might cause some some logins to WHM or cPanel to be unavailable.

  2. monitoring Jul 08, 2026, 10:47 PM UTC

    The issue with cPanel's licensing service is now resolved. You should now be able to log in to WHM and cPanel and any mail issues should also be resolved.

  3. resolved Jul 10, 2026, 02:59 PM UTC

    This is now fully resolved.

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