Krystal incident

Reseller - haltia-lon.cloudhosting.uk

Resolved after 1 hour 45 minutes, affecting Reseller Hosting, on July 7, 2026.

monitoring Jul 07, 2026, 08:46 AM UTC

The server is now stable. Load averages are within expected limits and services are now responding normally. We're still monitoring this though for any further spikes which might lead to further issues.

Started
Jul 07, 2026, 08:16 AM UTC
Resolved
Jul 07, 2026, 10:02 AM UTC
Duration
1h 45m
Detected by Pingoru
Jul 07, 2026, 08:16 AM UTC

Affected components

Reseller Hosting

Update timeline

  1. investigating Jul 07, 2026, 08:16 AM UTC

    We're currently working on an issue with the reseller server haltia-lon.cloudhosting.uk: http://haltia-lon.cloudhosting.uk We're seeing high load and CPU activity but so far have been unable to determine the exact cause. Services are currently running but slow to respond which may cause timeouts. We'll provide further details as the issue is progressed.

  2. monitoring Jul 07, 2026, 08:46 AM UTC

    The server is now stable. Load averages are within expected limits and services are now responding normally. We're still monitoring this though for any further spikes which might lead to further issues.

  3. resolved Jul 07, 2026, 10:02 AM UTC

    This has since been resolved

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