Krystal incident

Reseller server Down - c97.lon.cloudhosting.net

Resolved after 27 minutes, affecting Reseller Hosting, on June 22, 2026.

resolved Jun 22, 2026, 12:16 PM UTC

The server seems stable since this was initially resolved. We're happy to mark this incident as closed now. Thank you for your patience.

Started
Jun 22, 2026, 11:48 AM UTC
Resolved
Jun 22, 2026, 12:16 PM UTC
Duration
27m
Detected by Pingoru
Jun 22, 2026, 11:48 AM UTC

Affected components

Reseller Hosting

Update timeline

  1. investigating Jun 22, 2026, 11:48 AM UTC

    We're currently investigating an issue with our reseller server c97.lon.cloudhosting.net: http://c97.lon.cloudhosting.net / 185.199.220.97. The server is currently offline and this is being working on by both the Katapult and System admin team. When we have any further news, we'll provide further updates.

  2. monitoring Jun 22, 2026, 12:04 PM UTC

    The server is now back up and services are running. We're still monitoring this for further issues.

  3. resolved Jun 22, 2026, 12:16 PM UTC

    The server seems stable since this was initially resolved. We're happy to mark this incident as closed now. Thank you for your patience.

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