Kraken Outage History
Kraken degraded · 2 active incidents · 2 long-running issues View live status →Pingoru has recorded 268 incidents for Kraken: 268 in the last 12 months and 110 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 41 | 650 of 720 (90%) |
| May 2026 | 43 | 744 of 744 (100%) |
| June 2026 | 30 | 656 of 720 (91%) |
| July 2026 | 30 | 730 of 744 (98%) |
| August 2026 | 29 | 405 of 744 (54%) |
| September 2026 | 39 | 720 of 720 (100%) |
| October 2026 | 32 | 456 of 594 (77%) |
Incidents, newest first
Minor May 20, 2026 Krak Card - Digital Wallet Provisioning Unavailable 1h 22m
Started May 20, 2026, 10:02 AM UTC· resolved May 20, 2026, 11:24 AM UTC
- investigating May 20, 2026, 10:02 AM UTC
We are aware of an issue affecting the ability to add Krak Card to Apple Wallet and Google Wallet. We have identified that this is caused by a disruption with an upstream service provider and are actively monitoring for resolution. Card transactions and 3D Secure (3DS) authentication are not affected and continue to operate normally. We will provide a further update once we have more information.
- monitoring May 20, 2026, 10:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2026, 11:24 AM UTC
This incident has been resolved.
Minor May 20, 2026 Email Delivery Issues 45m
Started May 20, 2026, 09:05 AM UTC· resolved May 20, 2026, 09:50 AM UTC
- investigating May 20, 2026, 09:05 AM UTC
We are currently investigating reports of degraded performance affecting email delivery. Some Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.
- monitoring May 20, 2026, 09:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2026, 09:50 AM UTC
This incident has been resolved.
Minor May 20, 2026 THORChain (RUNE) Funding Delays 2h 46m THORChain (RUNE)
Started May 20, 2026, 04:22 AM UTC· resolved May 20, 2026, 07:09 AM UTC
- identified May 20, 2026, 04:22 AM UTC
Deposits and withdrawals via THORChain (RUNE) gateway may be delayed at this time. All other funding methods are operating normally. The issue appears to be an external problem not related to Kraken architecture.
- resolved May 20, 2026, 07:09 AM UTC
This incident has been resolved.
Minor May 19, 2026 Argentine Peso (ARS) Funding Delays 5h 32m Argentine Peso (ARS) - Domestic
Started May 19, 2026, 05:36 PM UTC· resolved May 19, 2026, 11:08 PM UTC
- identified May 19, 2026, 05:36 PM UTC
We are aware of an issue with PayAmigo, that is affecting Argentine Peso (ARS) funding. As a result, users may be unable to deposit or withdraw ARS across all Kraken products. All other funding methods are operating normally. We will provide updates as soon as more information becomes available.
- resolved May 19, 2026, 11:08 PM UTC
This incident has been resolved.
Minor May 19, 2026 Delays Processing EUR SEPA Instant Payments 23h 18m Euro (EUR) - Instant
Started May 19, 2026, 11:58 AM UTC· resolved May 20, 2026, 11:17 AM UTC
- investigating May 19, 2026, 11:58 AM UTC
We are aware of an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Outgoing EUR SEPA payments may be affected and remain in a pending processing status until the incident is resolved. We are actively monitoring the situation with our provider and will share further updates as more information becomes available.
- identified May 19, 2026, 05:48 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 20, 2026, 08:00 AM UTC
We are aware of an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Most EUR SEPA Instant payments are currently processing. Only a small number of outgoing SEPA Instant transfers is still experiencing delays. We expect full resolution later today.
- resolved May 20, 2026, 11:17 AM UTC
This incident has been resolved.
Minor May 19, 2026 Orders Visibility Issue 51d 1h
Started May 19, 2026, 07:43 AM UTC· resolved Jul 09, 2026, 09:29 AM UTC
- investigating May 19, 2026, 07:43 AM UTC
We are investigating an issue where clients are unable to view orders placed between Wednesday, May 13 and Sunday, May 17. We are working to resolve the issue and will update as soon as we have more information.
- identified May 19, 2026, 11:44 AM UTC
The issue has been identified and a fix is being implemented.
- identified May 26, 2026, 02:02 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 04, 2026, 10:40 AM UTC
We are continuing to work on a fix for this issue and will update as soon as we have more information.
- identified Jun 22, 2026, 02:06 PM UTC
We are continuing to work on a fix for this issue and will update as soon as we have more information.
- resolved Jul 09, 2026, 09:29 AM UTC
This incident has been resolved.
Minor May 18, 2026 Polygon Network funding delays 3h 28m Dai (DAI) - Polygon, EURQ (EURQ) - Polygon, COP Minteo (COPM) - Polygon, Polygon (POL) and 4 more
Started May 18, 2026, 12:59 AM UTC· resolved May 18, 2026, 04:27 AM UTC
- investigating May 18, 2026, 12:59 AM UTC
We're investigating an issue with the Polygon funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- investigating May 18, 2026, 01:00 AM UTC
We are continuing to investigate this issue.
- resolved May 18, 2026, 04:27 AM UTC
This incident has been resolved.
Minor May 17, 2026 Customers Bank Maintenance 1h 11m US Dollar (USD) - Domestic, US Dollar (USD) - Instant, US Dollar (USD) - International
Started May 17, 2026, 08:37 AM UTC· resolved May 17, 2026, 09:49 AM UTC
- investigating May 17, 2026, 08:37 AM UTC
We are currently experiencing delays with certain funding methods due to scheduled maintenance by our banking partner, Customers Bank. Impacted transaction types: * Customers Bank wire transfers * Customers Bank instant transfers * NinjaTrader US futures transfers Clients may experience delays in processing the above transfer types during this period. We will provide an update as soon as Customers Bank completes their maintenance and services are restored.
- resolved May 17, 2026, 09:49 AM UTC
This incident has been resolved.
Minor May 15, 2026 LOBO THE WOLF PUP (LOBO) Withdrawals Unavailable 2d 15h LOBO THE WOLF PUP (LOBO) - Runes
Started May 15, 2026, 08:47 PM UTC· resolved May 18, 2026, 12:39 PM UTC
- identified May 15, 2026, 08:47 PM UTC
We've identified an issue with the LOBO THE WOLF PUP (LOBO) funding gateway. Withdrawals are temporarily unavailable. Deposits and other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- resolved May 18, 2026, 12:39 PM UTC
This incident has been resolved.
Minor May 14, 2026 Plaid US Funding Delays 2h 42m US Dollar (USD) - Domestic
Started May 14, 2026, 05:06 AM UTC· resolved May 14, 2026, 07:49 AM UTC
- investigating May 14, 2026, 05:06 AM UTC
We’re currently experiencing an issue affecting Plaid US funding methods due to an issue with our vendor, which may cause delays for US Dollar (USD) deposits and withdrawals made via Plaid. In the meantime, please consider using one of our other available funding options. We apologize for the inconvenience and will share updates as soon as this issue is resolved.
- monitoring May 14, 2026, 07:20 AM UTC
A fix has been implemented by the vendor and we are monitoring the resolution.
- resolved May 14, 2026, 07:49 AM UTC
This incident has been resolved.
Minor May 13, 2026 Connectivity Issues - Web 29m Website
Started May 13, 2026, 06:51 AM UTC· resolved May 13, 2026, 07:21 AM UTC
- identified May 13, 2026, 06:51 AM UTC
We are investigating reports from clients having difficulty connecting the main page. We are working to resolve the issue and will update as soon as we have more information.
- monitoring May 13, 2026, 07:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 07:21 AM UTC
This incident has been resolved.
Minor May 10, 2026 Krak App - 30-day average balance issue 15h 32m Krak App
Started May 10, 2026, 07:25 PM UTC· resolved May 11, 2026, 10:58 AM UTC
- identified May 10, 2026, 07:25 PM UTC
We are aware of an issue affecting the displaying of users' 30-day average balances, which may appear out of date. Our team has identified the issue and is preparing to implement a fix.
- resolved May 11, 2026, 10:58 AM UTC
This incident has been resolved.
Minor May 8, 2026 Gensyn (AI) Funding Delays 2d 21h Gensyn (AI)
Started May 08, 2026, 06:36 AM UTC· resolved May 11, 2026, 04:02 AM UTC
- investigating May 08, 2026, 06:36 AM UTC
We're investigating an issue with the Gensyn (AI) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring May 08, 2026, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2026, 04:02 AM UTC
This incident has been resolved.
Minor May 8, 2026 Shape (SHAPE) Funding Delays 9h 33m Shape (SHAPE)
Started May 08, 2026, 04:06 AM UTC· resolved May 08, 2026, 01:39 PM UTC
- investigating May 08, 2026, 04:06 AM UTC
We're investigating an issue with the Shape (SHAPE) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring May 08, 2026, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 01:39 PM UTC
This incident has been resolved.
Minor May 7, 2026 Ink Network Funding Delays 2h 4m Bitcoin (kBTC) - Ink, Constellation (DAG) - Ink, Ethereum (ETH) - Ink, Tether USD (USDT) - Ink and 2 more
Started May 07, 2026, 05:50 AM UTC· resolved May 07, 2026, 07:54 AM UTC
- investigating May 07, 2026, 05:50 AM UTC
We're investigating an issue with the Ink Network funding. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified May 07, 2026, 07:08 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 07, 2026, 07:54 AM UTC
This incident has been resolved.
Minor May 7, 2026 Optimism (OP) USDT Withdraw Delays 1d 14h Tether USD (USDT) - Optimism
Started May 07, 2026, 01:04 AM UTC· resolved May 08, 2026, 03:33 PM UTC
- investigating May 07, 2026, 01:04 AM UTC
We're investigating an issue with the Optimism (OP) funding gateway. USDT withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- resolved May 08, 2026, 03:33 PM UTC
This incident has been resolved.
Minor May 6, 2026 USDT Withdrawal Delays on Optimism 3h 23m Tether USD (USDT) - Optimism
Started May 06, 2026, 09:12 AM UTC· resolved May 06, 2026, 12:35 PM UTC
- investigating May 06, 2026, 09:12 AM UTC
We've identified an issue with USDT withdrawal delays on Optimism. We are working diligently to resolve the issue and will keep you updated.
- identified May 06, 2026, 10:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2026, 11:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 12:35 PM UTC
This incident has been resolved.
Minor May 5, 2026 EUR Funding Delays 1h 49m Euro (EUR) - Instant, Euro (EUR) - SEPA, Euro (EUR) - Wire Transfer Deposits
Started May 05, 2026, 09:03 PM UTC· resolved May 05, 2026, 10:53 PM UTC
- investigating May 05, 2026, 09:03 PM UTC
We're investigating an issue with a EUR funding partner. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified May 05, 2026, 09:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 05, 2026, 10:53 PM UTC
This incident has been resolved.
Minor May 5, 2026 Portfolio Balance Display Issue on Kraken App 3h 27m Kraken App
Started May 05, 2026, 08:15 AM UTC· resolved May 05, 2026, 11:43 AM UTC
- investigating May 05, 2026, 08:15 AM UTC
We are investigating reports of an issue affecting portfolio balance display on the Kraken App. Some clients may see incorrect portfolio balances when using the latest version of the mobile app. Other platforms, including Kraken Pro and web, are not impacted and display correct balances. Our engineering teams are actively investigating the issue. We will provide updates as soon as more information becomes available.
- resolved May 05, 2026, 11:43 AM UTC
This incident has been resolved.
Minor May 5, 2026 PayPal Deposits Unavailable (USD) 3h 6m PayPal
Started May 05, 2026, 08:11 AM UTC· resolved May 05, 2026, 11:17 AM UTC
- investigating May 05, 2026, 08:11 AM UTC
We are currently investigating an issue affecting PayPal deposits (USD). Clients may experience failures when attempting to complete PayPal deposit transactions. We are working diligently to resolve the issue and will keep you updated.
- monitoring May 05, 2026, 11:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 11:17 AM UTC
This incident has been resolved.
Notice May 5, 2026 Degraded Access to DeFi Earn 5h 19m
Started May 05, 2026, 02:45 AM UTC· resolved May 05, 2026, 08:04 AM UTC
- investigating May 05, 2026, 02:45 AM UTC
We are investigating an issue where some clients are unable to complete deposit and withdrawal actions when accessing DeFi Earn. We are actively investigating the issue and will share updates as available.
- resolved May 05, 2026, 08:04 AM UTC
This incident has been resolved.
Minor May 4, 2026 Issues Completing MXN Deposits via SPEI 7h 40m Mexican Peso (MXN) - Domestic
Started May 04, 2026, 10:04 PM UTC· resolved May 05, 2026, 05:45 AM UTC
- identified May 04, 2026, 10:04 PM UTC
We are currently investigating an issue affecting MXN deposits via SPEI. Clients attempting to fund their accounts using this method are not receiving deposit instructions and are unable to complete deposits. Our team is working to restore full service. We will provide an update as soon as more information is available.
- monitoring May 04, 2026, 10:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 05:45 AM UTC
This incident has been resolved.
Minor May 4, 2026 Kraken Pro - Adding or viewing withdrawal addresses issue. 1h 56m Website, Kraken Pro App
Started May 04, 2026, 07:27 PM UTC· resolved May 04, 2026, 09:24 PM UTC
- investigating May 04, 2026, 07:27 PM UTC
We are investigating reports from clients having difficulty adding or viewing withdrawal addresses on the Kraken Pro Website. Trading via kraken.com and via apps, sign-in and other features is functional. We are working to resolve the issue and will update as soon as we have more information.
- identified May 04, 2026, 08:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 04, 2026, 09:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 09:24 PM UTC
This incident has been resolved.
Minor May 2, 2026 SPC Delisted from Kraken 17d 23h
Started May 02, 2026, 01:45 PM UTC· resolved May 20, 2026, 12:55 PM UTC
- identified May 02, 2026, 01:45 PM UTC
Following an internal review, we determined that SPC no longer meets our listing standards. As a result, we have taken the following actions: - SPC has been delisted from Kraken, effective immediately. - All SPC trading pairs are now in cancel-only mode, and any open orders have been cancelled automatically. - SPC deposits are no longer accepted. - SPC withdrawals remain available. We apologize for any inconvenience. We will share further information as it becomes available.
- resolved May 20, 2026, 12:55 PM UTC
SPC is included in the scheduled delisting cycle with a separate status posted.
Notice May 2, 2026 TGBP Unavailable on Instant Buy/Sell (Mobile & Web) 18h 55m
Started May 02, 2026, 10:24 AM UTC· resolved May 03, 2026, 05:20 AM UTC
- investigating May 02, 2026, 10:24 AM UTC
TGBP is currently unavailable on Instant Buy/Sell (Kraken App & Buy Crypto on Web). We are working on a fix and will update as soon as we have more information. In the meantime, please use the Kraken Pro App or the trade order form on pro.kraken.com.
- resolved May 03, 2026, 05:20 AM UTC
This incident has been resolved.