Resolved after 2 days 21 hours, affecting Gensyn (AI), on May 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Gensyn (AI)
Update timeline
- investigating May 08, 2026, 06:36 AM UTC
We're investigating an issue with the Gensyn (AI) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring May 08, 2026, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2026, 04:02 AM UTC
This incident has been resolved.
Your product runs on more than Kraken
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services