Kraken incident

Kraken Pro - Adding or viewing withdrawal addresses issue.

Resolved after 1 hour 56 minutes, affecting Website and Kraken Pro App, on May 4, 2026.

monitoring May 04, 2026, 09:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 04, 2026, 07:27 PM UTC
Resolved
May 04, 2026, 09:24 PM UTC
Duration
1h 56m
Detected by Pingoru
May 04, 2026, 07:27 PM UTC

Affected components

WebsiteKraken Pro App

Update timeline

  1. investigating May 04, 2026, 07:27 PM UTC

    We are investigating reports from clients having difficulty adding or viewing withdrawal addresses on the Kraken Pro Website. Trading via kraken.com and via apps, sign-in and other features is functional. We are working to resolve the issue and will update as soon as we have more information.

  2. identified May 04, 2026, 08:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 04, 2026, 09:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 04, 2026, 09:24 PM UTC

    This incident has been resolved.

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