Resolved after 1 hour 11 minutes, affecting US Dollar (USD) - Domestic and US Dollar (USD) - Instant and 1 more, on May 17, 2026.
We are currently experiencing delays with certain funding methods due to scheduled maintenance by our banking partner, Customers Bank. Impacted transaction types: * Customers Bank wire transfers * Customers Bank instant transfers * NinjaTrader US futures transfers Clients may experience delays in processing the above transfer types during this period. We will provide an update as soon as Customers Bank completes their maintenance and services are restored.
Affected components
Update timeline
- investigating May 17, 2026, 08:37 AM UTC
We are currently experiencing delays with certain funding methods due to scheduled maintenance by our banking partner, Customers Bank. Impacted transaction types: * Customers Bank wire transfers * Customers Bank instant transfers * NinjaTrader US futures transfers Clients may experience delays in processing the above transfer types during this period. We will provide an update as soon as Customers Bank completes their maintenance and services are restored.
- resolved May 17, 2026, 09:49 AM UTC
This incident has been resolved.
Your product runs on more than Kraken
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services