Kraken incident

Krak App - 30-day average balance issue

Resolved after 15 hours 32 minutes, affecting Krak App, on May 10, 2026.

identified May 10, 2026, 07:25 PM UTC

We are aware of an issue affecting the displaying of users' 30-day average balances, which may appear out of date. Our team has identified the issue and is preparing to implement a fix.

Started
May 10, 2026, 07:25 PM UTC
Resolved
May 11, 2026, 10:58 AM UTC
Duration
15h 32m
Detected by Pingoru
May 10, 2026, 07:25 PM UTC

Affected components

Krak App

Update timeline

  1. identified May 10, 2026, 07:25 PM UTC

    We are aware of an issue affecting the displaying of users' 30-day average balances, which may appear out of date. Our team has identified the issue and is preparing to implement a fix.

  2. resolved May 11, 2026, 10:58 AM UTC

    This incident has been resolved.

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