Resolved after 1 hour 22 minutes, on May 20, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 20, 2026, 10:02 AM UTC
We are aware of an issue affecting the ability to add Krak Card to Apple Wallet and Google Wallet. We have identified that this is caused by a disruption with an upstream service provider and are actively monitoring for resolution. Card transactions and 3D Secure (3DS) authentication are not affected and continue to operate normally. We will provide a further update once we have more information.
- monitoring May 20, 2026, 10:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2026, 11:24 AM UTC
This incident has been resolved.
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