Kajeet incident

Final Incident Notification

Resolved on December 10, 2025, affecting Wireless Connected Devices and Management Portal and 1 more.

resolved Dec 10, 2025, 03:56 AM UTC

Tonight, 12/09/2025, between 9:28 PM and 9:41 PM ET (13 minutes), we experienced a service interruption caused by work being performed in our East Coast development environment, which unexpectedly affected impacted network connectivity. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

Started
Dec 10, 2025, 03:56 AM UTC
Resolved
Dec 10, 2025, 03:56 AM UTC
Duration
–
Detected by Pingoru
Dec 10, 2025, 03:56 AM UTC

Affected components

Wireless Connected DevicesManagement PortalReportingREST APIs

Update timeline

  1. resolved Dec 10, 2025, 03:56 AM UTC

    Tonight, 12/09/2025, between 9:28 PM and 9:41 PM ET (13 minutes), we experienced a service interruption caused by work being performed in our East Coast development environment, which unexpectedly affected impacted network connectivity. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

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