Kajeet incident

Verizon Activations Issues 2/25/2026

Resolved after 17 minutes, affecting Self Service Activations, on February 25, 2026.

resolved Feb 25, 2026, 09:15 PM UTC

This issue has resolved and normal performance levels have been restored. Thank you for your continued patience. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

Started
Feb 25, 2026, 08:57 PM UTC
Resolved
Feb 25, 2026, 09:15 PM UTC
Duration
17m
Detected by Pingoru
Feb 25, 2026, 08:57 PM UTC

Affected components

Self Service Activations

Update timeline

  1. investigating Feb 25, 2026, 08:57 PM UTC

    As of 2:30 PM ET this afternoon, some customer may be experiencing issues with Verizon activations. Our engineers are working with Verizon's engineers to resolve this issue, however we expect there to be delays for any new Verizon activations.

  2. resolved Feb 25, 2026, 09:15 PM UTC

    This issue has resolved and normal performance levels have been restored. Thank you for your continued patience. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

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