JW Player incident
Slow Stream start up times for Broadcast Live Events in the US Region
Minor Vendor's status page →
Resolved after 6 days 11 hours, affecting Live Channels, on August 28, 2026.
A fix has been implemented and we are monitoring stream start-up times in the US Region for stability.
Affected components
Live Channels
Update timeline
- investigating Aug 28, 2026, 08:43 PM UTC
We are currently investigating this issue. We advise creating new streams in the EU Region.
- monitoring Aug 28, 2026, 09:02 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Aug 29, 2026, 11:58 PM UTC
We're seeing the slow stream start up times recur in the US Region and are investigating.
- monitoring Aug 30, 2026, 12:46 AM UTC
A fix has been implemented and we are monitoring stream start-up times in the US Region for stability.
- resolved Sep 04, 2026, 08:14 AM UTC
This incident has been resolved.
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