JW Player incident

Elevated errors on Direct Uploads affecting Instant Live

Minor Vendor's status page →

Resolved after 3 hours 3 minutes, affecting Live Channels, on October 5, 2026.

monitoring Oct 05, 2026, 08:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 05, 2026, 07:50 PM UTC
Resolved
Oct 05, 2026, 10:54 PM UTC
Duration
3h 3m
Detected by Pingoru
Oct 05, 2026, 07:50 PM UTC

Affected components

Live Channels

Update timeline

  1. identified Oct 05, 2026, 07:50 PM UTC

    Third party provider issue impacting Instant Live.

  2. monitoring Oct 05, 2026, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 05, 2026, 10:54 PM UTC

    This incident has been resolved.

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