JW Player incident

Degraded Streaming for Broadcast Live Events in the US Region

Resolved after 11 hours 2 minutes, affecting Live Channels, on July 28, 2026.

identified Jul 28, 2026, 10:13 AM UTC

We have identified the issue and are working to restore full streaming performance. We will continue to monitor the situation.

Started: Jul 28, 2026, 02:46 AM UTC
Resolved: Jul 28, 2026, 01:49 PM UTC
Duration: 11h 2m
Detected by Pingoru: Jul 28, 2026, 02:46 AM UTC

Affected components

Live Channels

Update timeline

investigating Jul 28, 2026, 02:46 AM UTC

We are experiencing degraded streaming in the US region, we recommend streaming out of the EU region.
identified Jul 28, 2026, 10:13 AM UTC

We have identified the issue and are working to restore full streaming performance. We will continue to monitor the situation.
resolved Jul 28, 2026, 01:49 PM UTC

This incident has been resolved.

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