JW Player incident

Video live and playback issues

Minor Vendor's status page →

Resolved after 21 hours 45 minutes, affecting Live Channels, on July 15, 2026.

monitoring Jul 16, 2026, 12:29 AM UTC

We are continuing to monitor for any further issues.

Started
Jul 15, 2026, 07:26 PM UTC
Resolved
Jul 16, 2026, 05:12 PM UTC
Duration
21h 45m
Detected by Pingoru
Jul 15, 2026, 07:26 PM UTC

Affected components

Live Channels

Update timeline

  1. identified Jul 15, 2026, 07:26 PM UTC

    Third party provider issue impacting Instant Live.

  2. monitoring Jul 15, 2026, 09:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 16, 2026, 12:29 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 16, 2026, 05:12 PM UTC

    This incident has been resolved.

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