Resolved after 1 hour 41 minutes, affecting Media Management, on June 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Media Management
Update timeline
- investigating Jun 18, 2026, 12:03 PM UTC
We are currently investigating an issue that is preventing users from re-uploading media via the Dashboard.
- identified Jun 18, 2026, 12:36 PM UTC
We have identified the issue and are testing a possible fix.
- identified Jun 18, 2026, 12:59 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 18, 2026, 01:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 01:44 PM UTC
This incident has been resolved.
Your product runs on more than JW Player
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.