JW Player incident
Investigating elevated playback errors on Chrome version 141.0.7390.123 and later
Minor Vendor's status page →
Resolved after 13 days 9 hours, affecting Live Channels and Media Delivery, on October 23, 2025.
We are continuing to work on a fix for this issue.
Affected components
Live ChannelsMedia Delivery
Update timeline
- investigating Oct 23, 2025, 02:21 PM UTC
Third party provider issue impacting Instant Live.
- identified Oct 23, 2025, 06:56 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 24, 2025, 04:53 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 28, 2025, 04:03 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 30, 2025, 08:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 06, 2025, 12:01 AM UTC
This incident has been resolved.
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