Resolved after 2 hours 10 minutes, affecting Live Channels, on December 2, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Live Channels
Update timeline
- identified Dec 02, 2025, 06:56 PM UTC
Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams. The team has identified the issue and are working on a resolution.
- monitoring Dec 02, 2025, 07:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 02, 2025, 09:07 PM UTC
This incident has been resolved.
Your product runs on more than JW Player
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services