JW Player incident

Analytics Service Degradation

Resolved after 33 minutes, affecting Data & Analytics, on January 8, 2026.

identified Jan 08, 2026, 08:21 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 08, 2026, 08:03 PM UTC
Resolved
Jan 08, 2026, 08:37 PM UTC
Duration
33m
Detected by Pingoru
Jan 08, 2026, 08:03 PM UTC

Affected components

Data & Analytics

Update timeline

  1. investigating Jan 08, 2026, 08:03 PM UTC

    We are currently investigating this issue.

  2. identified Jan 08, 2026, 08:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 08, 2026, 08:37 PM UTC

    This incident has been resolved.

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