JW Player incident
AI Publish Assistant and Audio Experiences Service Degraded Performance
Notice Vendor's status page →
Resolved after 6 days, on February 13, 2026.
Error rates have returned to normal. Please note there may still be intermittent issues as capacity is optimized.
Update timeline
- investigating Feb 13, 2026, 07:40 PM UTC
We are currently investigating this issue.
- identified Feb 13, 2026, 08:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 13, 2026, 10:01 PM UTC
We’re currently monitoring issues with an upstream provider.
- resolved Feb 19, 2026, 08:25 PM UTC
Error rates have returned to normal. Please note there may still be intermittent issues as capacity is optimized.
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