JW Player incident

Video Uploads Failing

Resolved after 49 minutes, affecting Dashboard and Media Management, on March 11, 2026.

monitoring Mar 11, 2026, 05:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 11, 2026, 05:30 PM UTC
Resolved
Mar 11, 2026, 06:19 PM UTC
Duration
49m
Detected by Pingoru
Mar 11, 2026, 05:30 PM UTC

Affected components

DashboardMedia Management

Update timeline

  1. investigating Mar 11, 2026, 05:30 PM UTC

    We are currently investigating an issue affecting video uploads. Our engineering team is investigating.

  2. monitoring Mar 11, 2026, 05:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 11, 2026, 06:19 PM UTC

    This incident has been resolved.

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