JW Player incident

Increased re-buffering and errors for some assets and live streams

Minor Vendor's status page →

Resolved after 1 hour 37 minutes, affecting Live Channels and Media Delivery, on April 22, 2026.

monitoring Apr 22, 2026, 06:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 22, 2026, 06:13 PM UTC
Resolved
Apr 22, 2026, 07:50 PM UTC
Duration
1h 37m
Detected by Pingoru
Apr 22, 2026, 06:13 PM UTC

Affected components

Live ChannelsMedia Delivery

Update timeline

  1. identified Apr 22, 2026, 06:13 PM UTC

    Third party provider issue impacting Instant Live.

  2. monitoring Apr 22, 2026, 06:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 22, 2026, 07:50 PM UTC

    This incident has been resolved.

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