JW Player incident
Elevated rebuffering and startup times for some on-demand assets and live streams
Minor Vendor's status page →
Resolved after 1 hour 57 minutes, affecting Live Channels and Media Delivery, on May 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Live ChannelsMedia Delivery
Update timeline
- identified May 05, 2026, 06:58 PM UTC
Third party provider issue impacting Instant Live.
- monitoring May 05, 2026, 07:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 08:55 PM UTC
This incident has been resolved.
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