JW Player incident

High latency on Content service

Resolved after 1 hour 34 minutes, affecting Media Delivery, on September 5, 2026.

investigating Sep 05, 2026, 04:12 AM UTC

We’ve observed latency on our content services and are currently investigating the issue.

Started
Sep 05, 2026, 04:12 AM UTC
Resolved
Sep 05, 2026, 05:46 AM UTC
Duration
1h 34m
Detected by Pingoru
Sep 05, 2026, 04:12 AM UTC

Affected components

Media Delivery

Update timeline

  1. investigating Sep 05, 2026, 04:12 AM UTC

    We’ve observed latency on our content services and are currently investigating the issue.

  2. resolved Sep 05, 2026, 05:46 AM UTC

    This incident has been resolved.

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