Resolved after 45 minutes, affecting ISI Analytics, on August 27, 2025.
The issue has been identified and a fix is being implemented.
Affected components
ISI Analytics
Update timeline
- investigating Aug 27, 2025, 01:16 PM UTC
We are investigating an error causing an interruption in loading data for Main Dashboard Widgets. Data is still available for reporting, Queue Dashboards and Infortel Classic remain unaffected. Updates will be posted as they become available.
- identified Aug 27, 2025, 01:52 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 27, 2025, 02:02 PM UTC
This incident has been resolved.
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