ISI incident

Cisco Webex Processing Delay

Resolved after 19 hours 24 minutes, affecting Cisco Webex, on August 25, 2026.

resolved Aug 26, 2026, 01:48 PM UTC

Cisco Webex data delivery levels and processing timing as resumed to normal operations.

Started
Aug 25, 2026, 06:24 PM UTC
Resolved
Aug 26, 2026, 01:48 PM UTC
Duration
19h 24m
Detected by Pingoru
Aug 25, 2026, 06:24 PM UTC

Affected components

Cisco Webex

Update timeline

  1. investigating Aug 25, 2026, 06:24 PM UTC

    ISI is experiencing delays with data delivery from Cisco Webex. This may result in delays in new records appearing in your system. A support case has been opened with Cisco Webex Developer Support to investigate this issue.

  2. monitoring Aug 25, 2026, 09:16 PM UTC

    Cisco Webex data delivery levels have returned to expected values. Processing is working to catch from the delays. We'll continue to monitor the issue.

  3. resolved Aug 26, 2026, 01:48 PM UTC

    Cisco Webex data delivery levels and processing timing as resumed to normal operations.

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